Bank Issue

[andy]

Hello fellow members! I'm not sure if this is the correct forum to post this but here goes. I've been having an issue with the bank feature on the server, for example; I have less than 2,000 on me and over 140,000 in the bank. when I go to withdraw 100,000 or more, I only receive half-to-two-thirds of the amount withdrawn. This issue is quite irritating as I've worked long and hard (lol) to reach that amount of credits. I've used the search feature of the forum but I could not find any posts or threads regarding this issue. Any help would be appreciated, thank you.

-Andy

[andy]

I'm aware of a deposit fee, although I'm not aware of a withdraw fee. I was under the impression that there was or is no fee for withdraw transactions. Unless, of course this has changed.

[Nosferatu]

There has been no change Andy. A fee of 3% is charged for making a deposit in your bank account, but no other fees are charged in the banking system.

I have not heard any other reports of being shorted by the bank, but that does not mean it did not happen to you. If I happen to see that you are on the server we will see if we can duplicate the problem.

[Human Tragety]

another issue i have to say ...
i lost 10 mill in my nomad chart ... Sneekyone
and i lost 1 mill in my Human tragety chart
thay just ... puff .... like that

[Eagle]

As far as I know there's no problem with the bank command at all, we're looking into it though to be sure. What you are refering to however HT is not related to any bank account issues at all. You're refering to credits missing from your regular character which ofcourse is regrettable, but this could be a simple matter of you having misplaced credits or some unfortunate crash of the server at a time you had just transfered credits. In either case there's nothing we can do as there's no record of what was lost and no proof that anything actually disappeared in our logs.

Plans are in place to track credit flows on the server which, once in place, will help us proof if claims of credit loss are valid and enable us to track down what was lost and how. This then ofcourse will enable us to better help those who have had credit trouble either on their character or bank account. Untill then all we can do is record complaints and check the logs we do have for anything unusual.